Inno Setup does support signing the uninstaller too), why does this matter ? will be explained in the following facts.ĥ) Most browsers (FireForx, Internet Explorer, Chrome.) do have client/users protection mechanism, this mechanism depend on blacklists and might have whilelists too, those lists are checking per domain names and IP's, not the binaries, (this is important). I don't have direct answer to this problem per se, but i will list few unpopular facts, incidents i faced and my suggestion to handle this or at least shorten the time for you in solving this, also some of those information might be new for many of the developer here.ġ) I tried to download the file and it went fine without warning, the thing is you can't be %100 that a client is reporting this and he know for sure it did come form an extension installed on chrome or an antivirus ( or any security software there is many ) with enabled filter web traffic !Ģ) I tried to upload and scan the file for warnings using and it was clean, this might be red herring as you might has in the past a flagged version came by a link your site.ģ) Your application is code signed and it is valid.Ĥ) What i did above was for the installer, i didn't installed it so i don't have access to the binary (EXE) itself, you should repeat (3) on your own with any executable your installer is unpacking, also make sure they are code signed too even the uninstaller ( eg. Is this the start of Google's war against desktop software?ĭoes anyone have an advise? Has anyone come across this before? It could jeopardize the viability of my business. Since 60% of the visitors to our website use Google Chrome this will have a massive impact on our business. AlignMix conforms to the software guidelines. When I run a "Security Issues Report" there are no security issues on the site - see screenshot. Which then takes you to this page, " learn how to resolve malware or unwanted software issues": The "Discard" button take you to this information page: I can't see many users taking this route - most, if not all, will simply move on and try to find another solution. The only way around this is to delve deep into Google Chrome's setting and disable the "protection" feature and then re-download.
There is only one option, and that's to "Discard" - it's not a warning, it's the only option for the user. Once downloaded Google Chrome informs them " AlignMix-2019-Setup.exe may be dangerous, so Chrome has blocked it" (see the screenshot). When the user clicks on the download link they will see the download progress in the bottom left hand corner. It is quite a large application at 157 Mb. Everything is done with the user's permission. The application is business-to-business application that helps companies design their sales forces territories. We've been doing this since 2015 with no problems. We offer a trial download so anyone can try the software and decide if it's for them.
Google Chrome has started to block the downloads of my application ( ).